MARGARET GONNELLA CCMA
COMMUNITY ASSOCIATION MANAGER
Very pleased with Scott Management Company. They are very polite and highly educated as well as motivated employees. Margaret represents our condo and does a excellent job. She works well with people in general. Is very quiet and I've never seen her loose it. She selects some really good companies to work at our complex. They are always reasonably priced and are friendly. I have had the pleasure of working with her by serving on our board. She works really hard at what she does. This is not a easy job. There is a lot to it.I think if people serve on a board they get a idea of all the duties of her job. Oh it's so easy to sit back and complain when you have no idea what the other person is going through. I read some of the reviews and haven't had any problems. Just excellent service. I am glad that they are serving our condo complex. I honestly don't know what we would do if we didn't have them. I also am impressed on how well they manage the finances. Everything is done expertly.
To Whom it May Concern:
The employees of the field of customer service face many challenges as they deal with people who have problems/complaints on daily basis. Because of this, we would like to take this opportunity to convey our gratitude for the work of Jennifer Mejia.
Jennifer is extremely efficient and prompt in responding to our needs. She takes the time to follow up on our requests, making sure that the tasks at hand are complete and to our satisfaction.
We really appreciate her hard work and professionalism. She is a pleasure to work with!
Baypoint Board of Directors
Redondo Beach, California